Thank You for shopping at The Recess Report (recessreport.ca). If you are not satisfied with your purchase, we’re here to help and will do our best to ensure you are happy.
You have 15 calendar days to return an item from the date you received it.
To be eligible for a return, please contact us first so that we can understand the issue with the product and provide you with additional instructions. Your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a time period based on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item unless you receive written correspondence indicating otherwise. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.